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πoinbase may refund money in certain situations, such as if the platform itself experiences a security breach{π-πππ-^πππ^-ππππ}. However, if funds are lost due to user error, such as falling victim to phishing or failing to secure the account, πoinbase generally will not provide a refund{π-πππ-^πππ^-ππππ}. The platformβs insurance policy covers certain losses due to breaches in πoinbase's systems, but it does not cover unauthorized transactions caused by the account holder's actions{π-πππ-^πππ^-ππππ}.